01
Data minimization
Define which information each workflow actually needs before collecting it.
AI patient access for dermatology
The AI voice receptionist for dermatology practices.
Every patient call, handled with care.
Aurantis AI helps dermatology practices answer routine calls, support scheduling, collect administrative requests, and route conversations to the right person—using workflows configured around the practice.
No patient information required.
Sample interaction
Routine skin exam request
Call in progress
00:24
Caller · Routine skin exam, West office.
Next step · Tuesday afternoon preference captured.
- AurantisThank you for calling Northline Dermatology. I’m the practice’s automated assistant. How may I help?
- Built for dermatology workflows
- Human handoff available
- Clinic-approved responses
- Integration-first implementation
- Medical and cosmetic patient access
The front-desk reality
The phone is still the front door of the practice.
Front-desk teams balance patients in the office with calls, schedule changes, routine questions, and administrative requests. Aurantis is designed to support that operating environment—not add another queue for staff to manage.
- 01Calls arrive while staff are helping patients in the office.
- 02After-hours questions wait until the next business day.
- 03Routine questions repeatedly pull attention back to the phone.
- 04Scheduling opportunities can sit in voicemail without a next step.
A complete administrative path
From “hello” to a completed next step.
A useful call is more than a natural conversation. It has a defined intent, an approved path, a safe boundary, and an outcome the practice can understand.
- 01Answer the call
- 02Identify the request
- 03Follow the approved workflow
- 04Complete the administrative action
- 05Transfer when necessary
- 06Record a concise outcome
Dermatology workflows
Configure around the work your practice approves.
These are workflow design examples, not a list of currently verified production capabilities. System access and actions are confirmed for each implementation.
Workflow design example
New-patient scheduling
Collect visit intent, location preference, provider preference, and availability according to configured rules.
Availability note: This example shows how a practice workflow may be designed. Production availability, system actions, and transfer paths are confirmed during implementation.
Sample call experience
Hear the workflow without turning on sound.
Choose a synthetic scenario to see the transcript, action, and escalation boundary. No audio autoplays and no patient information is used.
Simulated, text-only call
Call in progress- AurantisI’m the practice’s automated assistant. How may I help?
Medical and cosmetic
Designed for both sides of dermatology.
One patient-access layer can respect the distinct administrative paths of medical visits, cosmetic consultations, and location-specific practice information—without making clinical assessments.
Medical
- Skin exam scheduling
- Acne visit inquiry
- Follow-up request
- Refill request intake
Cosmetic
- Consultation request
- Service information
- Location routing
- Follow-up scheduling
Practice
- Hours and parking
- Insurance information
- Preparation instructions
- Human transfer
Integration approach
Work with the systems your team already uses.
Discovery begins with the scheduling, phone, and practice-management environment your staff uses today. Access scope and fallback behavior are documented before launch.
EHR and practice management
Scheduling
Telephony
SMS
CRM
Analytics
Secure workflow automation
Integration scope is confirmed during implementation based on your scheduling, phone, and practice-management environment.
Human control and safety
Automation with a clear path to a person.
Clinics define transfer rules. Callers can request staff, and sensitive, uncertain, urgent, unsupported, or workflow-dependent conversations can leave automation.
Caller begins
Intent and approved workflow
Transfer rule or caller request
Practice staff
Aurantis does not diagnose, prescribe, replace a dermatologist, or provide independent clinical advice. Staff review and practice-approved information remain central to the workflow.
Illustrative opportunity
Make the assumptions visible.
Use practice-owned inputs to model a scenario. The calculator performs a transparent local equation and does not collect or transmit values.
Use your own assumptions
Values stay in this browser session and are not transmitted or stored.
Illustrative output
- Estimated recoverable calls
- 0
- Estimated appointment opportunity
- 0
- Illustrative monthly revenue opportunity
- $0
- Illustrative annual opportunity
- $0
Formula: calls × unanswered % × appointment % × appointment value.
Illustrative estimate based on the assumptions entered. This is not a guarantee of results.
Security and privacy
Patient access requires more than a natural voice.
Implementation planning should address the entire deployment: data, vendors, contracts, permissions, retention, auditability, approved knowledge, and human escalation.
02
Access permissions
Map access to job responsibilities, connected systems, and workflow scope.
03
Transmission and storage
Review data paths, vendors, retention, and deletion expectations for the full deployment.
04
Auditability
Establish appropriate visibility into workflow actions, handoffs, and administrative outcomes.
05
Human escalation
Define what transfers immediately, what is captured, and what remains outside automation.
06
Approved knowledge
Keep administrative responses aligned with information and policies supplied by the practice.
Responsible outcomes
What a successful implementation should improve
The right measures are established with the practice and reviewed against a real baseline. No customer results or performance statistics are claimed here.
- 01
Fewer unanswered routine calls
- 02
Faster administrative resolution
- 03
More consistent caller experiences
- 04
Better visibility into call outcomes
- 05
More staff attention available for patients in the office
Common questions
The questions a responsible evaluation should answer.
Is Aurantis AI designed only for dermatology?
Aurantis is positioned around the patient-access patterns of dermatology practices. Any deployment still needs to be configured and reviewed for the specific practice.
Can it schedule appointments?
Scheduling can be part of a configured workflow when the practice rules and connected system support the required access. Availability, write access, and fallback behavior are confirmed during implementation.
Can callers reach a staff member?
Human transfer is a core workflow consideration. Practices define when a caller request, sensitive situation, uncertainty, or operating rule should route to staff.
Does the AI provide medical advice?
No. Aurantis is designed for administrative patient-access workflows. It does not diagnose, prescribe, replace a dermatologist, or provide independent clinical advice.
Can it handle cosmetic consultation inquiries?
A practice can configure an approved administrative path for service interest, location preference, consultation requests, and staff follow-up. The system should not assess clinical suitability.
Can it collect prescription refill requests?
A configured workflow may collect an administrative refill request and route it for staff or clinician review. Aurantis does not approve or prescribe medication.
Does it work with our existing systems?
Integration scope is confirmed during implementation based on the practice-management, scheduling, phone, and workflow environment. Read-only and read/write access are evaluated separately.
How is the AI trained for our practice?
Implementation organizes clinic-approved information, policies, workflow steps, escalation rules, and test cases. The practice reviews what callers can be told and what the system should do next.
How long does implementation take?
The timeline depends on workflow scope, system access, approvals, testing, and vendor coordination. Aurantis does not publish a fixed timeline before those inputs are understood.
Can it support multiple locations?
Multi-location workflows can model office-specific information and routing. The exact scope depends on how locations, providers, schedules, and phone systems are organized.
Can it handle after-hours calls?
After-hours handling can be configured around approved responses, request capture, transfer availability, and escalation rules. Urgent or clinical instructions must follow practice-approved procedures.
How is patient information handled?
The complete implementation should be reviewed for data minimization, vendors, contracts, access, transmission, storage, retention, auditability, and operational use. The website itself does not accept patient information.
Is Aurantis AI HIPAA certified?
HIPAA does not operate as a general product certification. Suitability depends on the complete deployment, vendors, contracts, safeguards, workflows, data handling, and how the practice uses the system. Those details require implementation-specific review.
What happens when the AI is uncertain?
The workflow should avoid guessing. Uncertain, sensitive, urgent, unsupported, or explicitly requested conversations can follow a practice-defined handoff or capture path.
How is pricing determined?
Pricing is not published on this site. It should be based on the confirmed call environment, workflow scope, locations, integrations, support, and implementation needs.
A focused working session
See how Aurantis AI would work inside your practice.
We will map one real call workflow, show the patient experience, and discuss the systems your team uses today.
Book a private demo
No patient information is needed for the demo.